Privacy policy

last Updated: december 10, 2025

Information We Collect

We may collect the following types of information from you:

Personal Information:
  • Name
  • Email address
  • Phone number
  • Address
  • Date of birth
  • Online booking details

Medical Information:
  • Collected only for treatment-related purposes, including:
  • Medical history
  • Skin concerns
  • Allergies
  • Contraindications
  • Technical Information

Automatically collected when you browse our website:
  • Cookies and analytics data through Google Analytics

We do not collect or store payment information through our website.

How We Use Your Information

Your information is used to provide a safe, personalized, and efficient experience.
This includes:
  • Scheduling and confirming appointments
  • Assessing candidacy for treatments
  • Maintaining accurate medical records
  • Providing treatment safely and effectively
  • Sending marketing emails, promotions, or studio updates (with consent)
  • Improving our website and service experience through analytics

Sharing Your Information

We do not sell your personal information. Your data may be shared only with trusted third-party providers who support our operations:
  • CalystaPro EMR (client records and medical documentation)
  • Flodesk (email marketing and communication)
  • Clover (payment processing done in-studio)
  • Google Analytics (website traffic monitoring)

These providers use your information solely to perform services on our behalf and are required to keep your data secure.

Cookies & Tracking

Our website uses cookies and Google Analytics to understand browsing patterns and improve the user experience. Cookies do not identify you personally and can be disabled in your browser settings.

Email Marketing & Communication

If you sign up for our email list or opt in during booking, we may send you:
  • Appointment reminders
  • Promotions and offers
  • Educational skincare content
  • Studio updates

You may unsubscribe at any time using the link in any email.

How We Protect Your Information

We take your privacy seriously and implement appropriate technical and administrative safeguards to protect your data from unauthorized access, misuse, or disclosure.

Client Rights & Data Requests

You may request to:
Update your personal information
Access a copy of your data
Request deletion of your non-medical data

To submit a request, please contact us through our Contact Page.

Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in practices or legal requirements. Updates will be posted on this page with a revised effective date.

HIPAA & Medical Information

Any medical or health-related information collected is treated with the highest level of confidentiality. This information is protected under HIPAA and is used only for treatment planning, safety, or communication related to your care.

We will not disclose medical information to third parties except where required by law or as necessary to provide your care.